We're here to help. If you have any questions, issues, or feedback about WildGuide, please don't hesitate to reach out.
📧 Email: wildguide.app@gmail.com
We aim to respond within 48 hours.
Open the app and tap "Sign Up". You can register with your email address. A verification email will be sent to confirm your account.
You can unlock full access in two ways: scan a QR code provided by a partner lodge for temporary access, or purchase lifetime access directly within the app.
Yes. Once you've loaded the app with an internet connection, species information and maps are available offline. Sightings recorded offline will sync when you reconnect.
Open the app, sign in with your account, and navigate to the unlock screen. Tap "Restore Purchase" to recover your lifetime access.
Please contact us at wildguide.app@gmail.com with your request. We will delete your account and all associated data within 30 days, in compliance with GDPR and LGPD regulations.
Try closing and reopening the app. If the issue persists, ensure you have the latest version installed. If the problem continues, email us with your device model and a description of the issue.
We'd love to hear from you! Send your ideas to wildguide.app@gmail.com and we'll review it for future updates.
WildGuide is developed and maintained by WildGuide LLC.